Business Owners
Phil J. – owner of Philz Coffee
I have used Sherlock Surveillance to set up cameras and collect information for all my Philz Coffee locations. IIan has the best price and is very easy to work with. He is easy to schedule, arrives promptly and does very high-quality work, in addition to being a really nice guy. He is very respectful to our team, as he is often scheduled during business hours. I continue to be impressed by the quality of his work which is why I am writing this review.
His professionalism and his service standards are excellent. He is very helpful and patient with me and my team. Because he was so great to work with, he has a customer for life with me. I highly recommend Sherlock Surveillance.
Alan G – Sigona’s Farmer’s Market
My name is Alan and I am the Loss Prevention Manager for Sigona’s Farmers Market. I would like to start off by saying how I and my company are very, very happy with Sherlock Surveillance. These guys have the best cameras I have ever seen and that you’ll ever find, guaranteed. To prove my point, check out this news article about a pedophile who was easily identified and caught thanks to the awesome cameras Sherlock provides: http://www.cityofpaloalto.org/civica/press/display.asp?layout=1&Entry=1274
This guy surrendered in less than 72 hours from when the incident took place. These cameras have 1088P resolution running at 30 fps; they are sharper and clearer than full HD. We’ve been easily identifying and catching all of the bad guys that go through our stores. Trust me, every dollar spent on the security system has really paid off and you’ll never go for anything less than what Sherlock offers.
They are experts in installation, customer support, and setting up the cameras the way you want them to be. I had quite a few challenging requests and they always delivered. They also have really neat remote access capabilities in which you can watch your cameras on any smartphone, tablet, or computer in real time. You can even play back recorded video, take pictures, save video, etc. right on your mobile device. This comes in handy when I am away from the stores or need to quickly check a situation that’s unfolding at a different location. I really can’t emphasize enough how much my company loves Sherlock Surveillance.
If you’re still debating what security system to get, the clear choice is Sherlock Surveillance. You’ll never stop from being amazed at how awesome their system is and law enforcement will definitely thank you for it as well.
Darcy L – Heartfelt Creations
We just got a 4 camera system installed in our small gift shop and we are very pleased with Sherlock Surveillance. They come on time and are very thorough regarding what is involved and the end result was/is exactly what we needed. Great professional service.
Nike M.
I have used Sherlock Surveillance for 2 years now. IIlan is great to work with and has excellent customer service. I am able to monitor my business from my cell phone which is very convenient. I would highly recommend this company. They are extremely professional and knowledgeable.Residential
Residential
Janell P.
After a lot of research, I chose Sherlock Surveillance to install my security system for
After a lot of research, I chose Sherlock Surveillance to install my security system for my home. I’m very particular about technicians and other workers coming into my home and I found Ilam extremely easy to work with, knowledgeable and a thoughtful, respectful person. He and his team worked efficiently, were responsive to my many questions and requests and did a thorough job installing four cameras, running loads of wire cleanly and setting up multiple online stations. I especially appreciate him following up the next day making sure everything was working and up to my expectations. Great customer service. I highly recommend Ilam and Sherlock Surveillance and would use them again without hesitation.
Ed B.
From beginning to end the service and quality of work was excellent. They answered all the questions I had quickly and completely. The installers arrived on time and worked efficiently to get the job done in a day. The network guy sat with me when it was all set up and went over the entire system and helped me to learn how to access my system on my computer and smartphone. Great job and highly recommended.
Teresa M.
Sherlock Surveillance did a superb job installing the surveillance system for our house.
Our next door neighbor recommended Sherlock very highly to us. At first my husband wanted me to talk to a few more companies so we could compare equipment and price. But after talking to Sherlock Surveillance, I had good feelings about them. So we decided to go with them.
It took a day to set up the system. The crew that did the work were very pleasant. They explained the details to us before the installation and also worked around the little changes we requested.
Now this system is up and running — very smooth. Camera images are excellent. Ilan did a good job explaining to us how to use this system.
Thanks to Erin, Claudia, Ilan, Fernando, and another gentleman whose name I missed (sorry). You all are superb. Thanks for the job well done.